Save thousands of dollars by protecting your pipes this winter

Digital cartoon image of a man thawing frozen pipes with a hair dryer.

Winter. Is. Here.

We want you and your family to be safe this winter. We’ve got some tips and safety measures to take to be sure that you don’t find yourself with a winter emergency.


Pipes freezing (and bursting) can cause a lot of damage, costing homeowners thousands of dollars every year. You can prevent your pipes from freezing by doing the following:

  1. Help circulate warm air by not closing off doors to the kitchen or bathroom.
  2. Keep the thermostat at 60 degrees or higher (probably higher)
  3. Add insulation to attics and basements.
  4. Keep a slow drip going in your faucet.
  5. Disconnect outside water lines.

How to thaw frozen pipes

  1. Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
    1. Heating pad — wrap around the pipe.
    2. Hairdryer (on the warm setting)
    3. Wrapping the pipe with towels soaked in very hot water

Never use the following when thawing out your pipes:
Blowtorches, kerosene or propane heaters, any open flames. Steer clear of space heaters as well.


  1. Never leave heating pads or hair dryers unattended. Make sure you unplug when you are done.
    1000’s of house fires happen every year when people leave heating devices unattended.
  2. Apply heat until water pressure comes back. If you are not sure where the frozen area is — you need to call a plumber. We’ve got service providers that are ready to help get your water flowing.
  3. If one pipe freezes, chances are another one has as well.
  4. The safest option is always to contact a professional!

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